OUR RESPONSE TO COVID-19

SUN CORRIDOR NETWORK

Arizona’s Research and Education Network

Connecting Arizona

OUR RESPONSE TO COVID-19

The Sun Corridor Network (SCN) is closely monitoring the current situation here in Arizona, nationally and globally concerning the spread of coronavirus (COVID-19). We recognize that many of you will need to consider approaches that create new and dynamic demands of your network and ours. With this in mind we want you to know what we have done, are doing and will be prepared to do on your behalf.

SCN staff has transitioned to remote work, according to SNC’s Business Continuity Plan, which includes contingencies for a pandemic. The shift has gone smoothly. We have implemented remote solutions for business operations including phones and virtual private networks, and we continue to coordinate with the many telecommunications companies who are our partners.

As a critical partner to your organization, SCN maintains our services 24/7/365. The mission to insure smooth business operations for our subscriber organizations drives our service delivery, monitoring, and crisis preparation & response efforts. We want to assure you that SCN is both redundant and resilient, meaning when an emergency happens, we have multiple layers of hardware and staffing ready to provide support to you. Our engineers continually monitor and assess network traffic levels and make adjustments as needed to ensure reliable operations. At this point, we do not anticipate any network issues. In case of any network emergency, the SCN NOC should be contacted using the same escalation procedures that your networking leads would use for any issue.

SCN seeks to help you and your organization for any situation including the unanticipated impact that might come from a large-scale human virus pandemic. Whether you need additional network bandwidth and capacity to support your increased video demands or additional services, we are here to help. Please do not hesitate to reach out!

Lastly, and most importantly, all of us at Sun Corridor Network hope that you, your loved ones, and your students, colleagues, and customers remain healthy and safe throughout these uncertain times! Working together we will navigate this unprecedented and challenging crisis and be a stronger community as a result. For any additional questions or concerns, please contact us at info@suncorridornetwork.org.

- Derek Masseth, Executive Director, and the entire SCN Team

In addition, we have also compiled helpful information below and will continue to update our RESOURCES page with resources for this changing environment.

AVAILABLE RESOURCES DURING COVID-19

Arizona Department of Health Services

Verizon Business Impact Information

Cisco Webex remote connectivity for learning

Google for Education distance learning support resources

GoToMeeting Remote Working Solution

Who we serve

84,000

K-12 Schools

1,400

Universities

800

Community and Vocational Colleges

4,000

Libraries

80

R&E Networks Worldwide

Sun corridor network

Arizona's Research and Education Network

NEWS & UPDATES

Keep up to date with our latest news.

NEED HELP?

Contact us at hello@suncorridor.org

Share this:

Like this:

Like Loading...
%d bloggers like this: